An easy-to-apply illustration of a basic process-improvement methodology covering the continuous cycle of process improvement, analyzing work processes, determining customer needs and more. Mint like new condition - paper back
Poor quality can cost organizations 20 to 25 percent of their gross revenues and can be disastrous in today's competitive environment. CPI philosophy and techniques will not only ensure your ability to compete for world-class performance, but also help you pull ahead of the competition.
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